Return Policy
Our dolls are of high quality and we are very confident that you will be satisfied with your purchase. If you are not satisfied with the quality of our dolls, we are happy to refund the full amount after receiving the dolls within 90 days. Please contact us at:service@rsgdolls.com
- Address Changes
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
- Cancellations
- Exchange & Return
☆ Products are damaged by misuse, mishandling, or poor maintenance.
☆ Personal Reasons due to changed mind, personal taste, etc.
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
We do not offer overnight shipping.All shipping costs of the original order are non-refundable.
Return address: Please contact our customer service email service@rsgdolls.com to get a return address