Shipping Policy

1. Shipment processing time

All orders are processed within 1-3 business days.

Q: How will I know my order has shipped?

A: We make your reborn doll after you ordered to make sure every detail. The painting time takes normally 1-3 business days. Then we will ship it. Once it has shipped, we will send you an email. Sorry for the long wait, but your doll will worth the waiting. The shipping time is usually about 5-7 business days. The delivery company is usually FedEx, Yun Express, or DHL, you could track the number when your baby doll has arrived in your country.

2. Shipping rates and delivery estimates

Country/Region

Shipment method

Suitable for Items

Estimated delivery time

Shipment cost

WITHIN United States

Standard Shipping

(One Week Local Delivery)

Selected Products* 

5-7 business days delivered

$10 (Free Shipping on Orders Over $69)

WITHIN United States

Standard Shipping

All Products

7-12 business days delivered

$10 (Free Shipping on Orders Over $69)

Europe

Standard Shipping

Selected Products*

5-7 business days delivered

$10 (Free Shipping on Orders Over $69)

 

*One Week Local Delivery is only available for selected items of our shop because it depends on the actual inventory stock of our products based on USA Local Warehouses. Or you could directly check our Fast Delivery page: https://www.rsgdolls.com/collections/fast-delivery Hope you could understand some of the products are selling very fast. ACT NOW to get your baby doll from DreamyDolly as soon as possible! More Infos you could contact us via our customer service email:service@rsgdolls.com. We are glad to help you with RSG Promise!

Shipping fee:

Standard shipping: $10~$20.


Free shipping over $69.

Shipping time:

Delivery Time = Processing Time + Shipping Time

Processing Time is about 1-3 days.

Shipping Time is usually for 5-7days.

It may be delayed for 3-5 days due to irresistible reasons such as the epidemic

 

We will notify you by email when the order is shipped.

Once you have received this email, please allow 24-48 hours for your tracking number to update.

The Express company is usually FedEx, Yun Express, or DHL. You can check your logistics information after the logistics information is updated.

Change of address

If you want to change your address,please email us at service@rsgdolls.com. After your order has been sent out, you can not change your shipping address.